Trans-Trade - Privacy Policy

Trans-Trade, Inc. Privacy Policy

Trans-Trade, Inc. and its affiliated companies (together herein referred to as “Trans-Trade”, the “Company”, “we”, or “us”) are firmly committed to protecting your privacy. Trans-Trade has created this Global Privacy Policy (“Privacy Policy”) to demonstrate our commitment to keeping Personal Information private and secure.

Personal Information means any information that relates to an individual to the extent that any individual is or can be identified from that information. Personal Information can be in any form (e.g., paper, electronic, video, audio). It is Trans-Trade’s policy to take all necessary steps to ensure that all Personal Information processed by us is processed fairly and lawfully. All of our employees, data processors and Third Party Service Providers who have access to Personal Information are obliged to respect the confidentiality of Personal Information and comply with this Privacy Policy.

The following topics are covered in this Privacy Policy:

• Scope   • Use of cookies   • Choice
• Information collection and use   • Security measures   • Access and data integrity
• Disclosure   • Data retention   • Enforcement
• Website links   • Children’s privacy   • Policy changes


Scope

This Privacy Policy applies to all non-public, online and offline, collected, stored, processed, transferred and used Personal Information of Trans-Trade’s customers, vendors, employees, agents, contractors and others who share their Personal Information with us.


Information collection and use

A. General sources: There are several methods by which Trans-Trade collects Personal Information. We may collect Personal Information from individuals as voluntarily disclosed via our websites, in person, over the phone, through the postal mail service or electronic email. In addition, we automatically capture the user Internet Protocol address of anyone who visits our website. Where we collect Personal Information, we make clear the nature of the information and the specific purpose(s) for which it is used or may be used and we offer individuals the choice to opt-out of providing such information.

B. Sensitive information: While recognizing that all Personal Information deserves to be protected, Trans-Trade exercises special precautions and safeguards for any Sensitive Information we may collect. Sensitive Information includes Personal Information specifying medical or health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual or details of a conviction or criminal offense.

Trans-Trade does not collect Sensitive Information regarding its customers or vendors, unless it is required or authorized by law or unless the customer or vendor has provided its express consent. However, Trans-Trade may collect Sensitive Information regarding its employees.

C. Notice: Trans-Trade provides a specific detailed “Privacy Notice” to its customers, vendors and employees describing what Personal Information we may collect, how we use it, when it may be shared with others, choices of what Personal Information an individual may provide, and how we safeguard its confidentiality. Where a legal requirement exists, we will request consent from individuals to the collection and use of that information as set forth in the Privacy Notice. A copy of the Privacy Notice may be obtained by written request to the above listed address, Attention: Contracts and Compliance Department.

We collect Personal Information that is knowingly and voluntarily provided to us related to the following:

CUSTOMER: Trans-Trade collects and processes Personal Information about our customers in order to efficiently provide the services necessary for an entire supply chain, and other services that involve the transport and storage of goods.

VENDOR: Trans-Trade collects and processes Personal Information about any vendor we retain in order to ensure that we are able to contact our vendors when necessary and to ensure that Trans-Trade’s standards of service/care are met.

EMPLOYEE: Trans-Trade collects and processes Personal Information about its employees to carry out human resources management and to provide benefits for employees.


Disclosure

Trans-Trade may contract with other companies or individuals (“Third Party Service Providers”) to perform certain duties on our behalf concerning the collection and processing of Personal Information. In so doing, it may be necessary that we provide Third Party Service Providers with access to Personal Information. Our Third Party Service Providers are required to maintain the confidentiality of the Personal Information and are restricted from using the information for any other purpose than the purposes defined by Trans-Trade. Examples of duties performed by Third Party Service Providers include transporting shipments, unloading or assembling freight, delivering packages, sending postal mail, auditing or analyzing data, processing credit card and online bill payments, processing payments, processing payroll, administrating benefits and recruiting employees, agents or contractors.

We take appropriate measures, by contract or otherwise, to provide adequate protection for Personal Information that is disclosed to our Third Party Service Providers and we take reasonable measures to ensure that our Third Party Service Providers have sufficient legal, organizational and technical procedures in place to protect Personal Information in accordance with applicable data protection law. We also provide Personal Information to government agencies and regulatory and legal authorities as required by law or regulation.

Personal Information collected and used by Trans-Trade may reside in or be transferred to any country where Trans-Trade conducts business. Trans-Trade has or will enter into corresponding data protection agreements in accordance with European Union standards with respect to any such transfers. We do not disclose Personal Information for personal gain nor do we sell any Personal Information entrusted to us.


Website links

Trans-Trade’s internal and external websites may provide links to third party websites. Upon accessing these links, the Trans-Trade website is automatically exited. Trans-Trade controls neither the websites nor the privacy practices of third parties. The privacy practices of third parties may differ from Trans-Trade’s. We do not endorse or make any representations about third party websites.


Use of cookies

A “cookie” refers to a portion of data that is placed and stored by one’s browser on one’s computer’s hard drive. Trans-Trade utilizes cookies as a means of identifying returning users in order to customize the user’s experience and to select specific information for display based on the user’s registration information. Any user may choose to decline to accept cookies from a website. However, any user who declines to accept cookies will not experience a customized view of the website, nor will such user be able to make full use of the tools and applications as would registered users who accept cookies.


Security measures

Trans-Trade is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. Therefore, our privacy practices are designed to provide protection for Personal Information all over the world. Trans-Trade takes the appropriate legal, organizational, and technical measures to protect Personal Information consistent with applicable data protection law.

It is Trans-Trade’s policy to give access to Personal Information only to those authorized employees, agents, contractors, entities and Third Party Service Providers that Trans-Trade determines have a legitimate need to know the information. To carry out their responsibilities, each of whom is held to Trans-Trade’s standards of privacy. We also maintain physical, electronic and procedural safeguards to protect Personal Information against loss, misuse, damage, modification and unauthorized access or disclosure.


Data retention

Trans-Trade retains Personal Information we collect for reasonable periods of time, in accordance with specific policies or as required by law. Personal Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled.


Children's privacy

Trans-Trade’s website is not intended for children under 13 and we will not knowingly collect any information from children below this age, except as permitted under applicable law.


Choice

Any individual who objects to Trans-Trade’s collection of certain Personal Information may refuse to provide such information at the time requested.

We use Personal Information only for purposes consistent with the reason(s) such Personal Information was provided. We offer customers who provide us with Personal Information choices about receiving further communications from us. Our electronic marketing messages all have a link to use to opt out of receiving further messages. In addition, customers who wish to opt-out of receipt of our marketing messages may do so by providing written notice to: the above listed address, Attention: Contracts and Compliance Department.


Access and data integrity

Trans-Trade welcomes amendments and updates from individuals regarding their Personal Information. If Trans-Trade is provided with the appropriate supporting documentation to amend Personal Information, then the appropriate Trans-Trade entity will either amend the information or direct the person to the source of the information for amendment. Individuals may amend, update, delete, or review their Personal Information by written request directly to the employee, agent or contractor with whom the individual conducts business or to above address.


Enforcement

Trans-Trade is committed to complying with all local and worldwide privacy laws, including the European Union’s Data Protection Directive and the United States Department of Commerce Safe Harbor framework (“Safe Harbor Framework”).

Enforcement measures that Trans-Trade undertakes include:

Periodical compliance audits and modifications/updates of security measures
Training employees who have access to Personal Information regarding this Privacy Policy, privacy laws and the purposes and relevance of Trans-Trade’s privacy practices
Holding employees, agents or contractors accountable for violations of this Privacy Policy, privacy laws or Trans-Trade’s privacy practices
Providing resources to address questions/concerns regarding Trans-Trade’s privacy practices and to investigate complaints regarding conduct inconsistent with this Privacy Policy or related obligations

It is a violation of this Privacy Policy for any employee, agent or contractor to disclose Personal Information except as provided in this Privacy Policy or by privacy laws. Any such violation will be classified as misconduct and dealt with in accordance with the Company's disciplinary procedures.


Policy changes

Trans-Trade reserves the right to modify this Privacy Policy at any time.


Contact information

For any questions or comments about this Privacy Policy or Trans-Trade’s privacy practices, please contact us via e-mail at: experts@transtrade.com